The FamilyAssistNet Solution

As we age, some of us will need some long term personal care, others won’t. What we don’t want to have happen is to find that, when we do need some care, we are frustrated in getting through the healthcare system maze. But how do you plan for this? How do you know ahead of time if you’ll need a nurse, or a therapist, or an aide, or even just someone to help with household chores? What can you do to plan ahead?

FamilyAssistNet is the “one phone call” solution! No matter what your home-care need may be, simply call the FamilyAssistNet “Assistance Desk” and they step in to help. You don’t have to find providers – the Assistance Desk does. The Assistance Desk checks their credentials and their references. In fact, there already is a nationwide network of pre-screened providers that have proven to be reliable with other FamilyAssistNet members who have needed care. And you can receive discounts of 10% or more from most network providers – this can save you thousands of dollars per year.

Should you need a more intensive level of care, such as a nursing home or assisted living facility, we help you find the appropriate facility, check their credentials, and negotiate your rate there also - often obtaining a 10% discount for you.

In summary, what FamilyAssistNet does for you is help you “be prepared”. Your ID card has the toll-free number to the Assistance Line. You or a family member or a friend simply calls, describes your situation, and the Assistance Desk goes into action on your behalf.

Here are some of FamilyAssistNet features:

• There are no limits on services used
• There are no waiting times before you can call for services
• There is no age limit to enrolling
• There are no health restrictions for enrolling
• One annual enrollment of $249 covers both you and your spouse and this enrollment fee will never increase

Thousands of New York State Retirees are already enrolled in FamilyAssistNet in order to be prepared. It is easy for you to enroll now. Simply print and complete the “Enrollment Form” and mail it in with your payment of $249 payable to “FamilyAssistNet”. Or you can call toll-free (1-888-376-6020) to ask questions and enroll over the phone using a credit card.

FamilyAssistNet is not an insurance plan; there are no claims forms to fill out; you must be enrolled prior to needing services.